Privacy notice

CityLens processes account identifiers, authentication events, API usage, saved parcel workflows and searches, support messages, and information submitted with a pilot request.

Notes and tags are user-provided. Do not place sensitive personal information in them.

We keep bounded daily counts of coarse product actions and where they began. These counts help us understand whether people reach useful workflows without recording the underlying parcel or decision.

• Counters exclude parcel and saved-view identifiers, addresses, owners, queries, filters, result counts, notes, contacts, assignees, and other free text.
• Underwriting inputs, costs, margins, efficiencies, and changed assumptions are not included.
• Aggregate counters are scheduled for deletion within 90 days.
• Pageview URLs have query parameters and fragments removed before collection.

We use this information to provide and secure CityLens, enforce quotas, synchronize acquisition workflow, diagnose failures, improve the product, and respond to requested pilots.

Parcel, ownership, deed, zoning, permit, and imagery-derived information is assembled primarily from public government records and licensed or public imagery. Source information can be incomplete, delayed, or outdated.

We use infrastructure and authentication providers to operate CityLens. We do not sell account information.

• Aggregate product counters expire within 90 days.
• Pilot requests are scheduled to expire within 365 days unless they become part of a customer relationship or must be retained for legal or security reasons.
• Account, security, support, and user-created workflow records may be retained as needed to provide the service and meet legal or security obligations.

Contact hello@citylens.dev to request access, correction, export, or deletion of your account data. Some security and legal records may need to be retained.